Reviews

Exceptional service, it’s reassuring to feel that your needs are as important to the entire team at Eyecare Plus Charlestown as they are to your own individual requirements. Such a great atmosphere from the moment you walk in, they all take the time to listen and do their utmost to go above and beyond to meet your expectations as if your there number one customer. Totally outstanding team.

Paul and the wonderful team have been looking after me for years now. Always so helpful and welcoming, I couldn’t be happier with the service provided.

It was a pleasure to meet Anneke for the first time since my usual optometrist's retirement. Lovely young lady, very professional and thorough but very friendly and a great sense of humour. I felt so comfortable with her. Highly recommend Anneke at Charlestown Eyecare. 🏆

During my recent visit for quite a complicated eye health condition I received great care. All staff and my optometrist were all caring, respectful and very understanding. They made me feel so at ease with their professionalism. Thank you Charlestown Eyecare.

The best optometrist I have ever used! Highly recommend Eyecare Plus and the entire team.

It’s a pleasure to visit Paul and his team The service is very professional friendly and caring and I always come away feeling I have got the right specs for me. .

I had a painful eye condition and even though I had not been to Charlestown Eye care before, Annika saw me and diagnosed the problem. Very impressed with Annika and the staff.

I’ve always been well served by the caring and professionalism of this practice. All team members combine to provide service that I recommend to all my friends and family.

Very experienced optometrists where I have been going for many years. They have the very best equipment to do all necessary test to find any eye problems. Very understanding about financial constraints and does not suggest new glasses etc unless you really do need them.

The team at Eyecare plus Charlestown are brilliant. They have looked after me and my eyes for over 26years and I am very very happy with the care by all staff members especially Paul and Angela

Great Optometrist and a great range of frames to choose from. The staff are very helpful.

The staff here are brilliant, they listen to you and answer all your questions, cannot recommend these guys highly enough, very inviting store

A practice that is efficient,friendly & so informative , regarding any eye problems.

The very best in eyecare here. Good range of spectacles from which to choose and staff very happy to assist with helping me to make a decision on the various frames available. Customer service is, in fact, always great and I always feel confident with the professional advice, care and attention I receive.

A big thanks to Paul and his team for an on time, thorough and, as relaxing an experience, as this type of testing can be.

I used these guys today. I had lost my glasses and I am going away in 2 days. They supplied me with new lenses even though I went through someone else for the script. It was all done in an hour. Thanks for all your help Angela Byrne

Having put off having my eye sight tested for a while, I was welcomed and reassured as soon as I walked through the Charlestown doors at Eyecare Plus. I would like to thank Paul for the time he took not only to test my eye sight but also in explaining what he was doing and why. I thought choosing a frame was going to be a daunting process but I was fortunate to have both Angela and Lauren assisting me. Their patience was to be commended as they supported me with so many great frames to try on. It took less than a week and my glasses were ready. Again they took the time to fit my new frames to my face, ensuring I was comfortable in them and adjusting them so I was comfortable using the bifocals ( for the first time). I would like to thank the team from eyecare plus Charlestown for making the transition into having glasses a painless one. I look forward to coming back for my next lot of frames. Thanks again.

Been using these guys for a few years now, always happy to help, make life easier. Would highly recommend them to anyone!!

Excellent service and extremely knowledgeable. Always up to date with appointments.

Paul Dougherty is a great optometrist with complete eye care for his clients. A great advertisement for Charlestown Eyecare and his staff are pleasant and courteous.