Reviews

I could it be happier with the treatment I received. Very satisfied

I used these guys today. I had lost my glasses and I am going away in 2 days. They supplied me with new lenses even though I went through someone else for the script. It was all done in an hour. Thanks for all your help Angela Byrne

Paul and the team are professional and customer driven. Wouldn't go anywhere else. Fantastic service.

Very grateful to both optometrist and staff who went above and beyond to help me with my Eye Care needs. Would highly recommend this practice.

👁️Every visit includes a thorough eye test, covered by Medicare. There is a wide variety of frames👓😎 to choose from, including ones completely covered by my health fund. This practice has an optical mechanic working on site so single vision glasses are made up very quickly. There is street side parking but plenty more behind the store

Have been a patient here for many years and am impressed by their consistent level of excellence and latest technology. Can recommend.

I wouldn’t go anywhere else to have my eyes checked. Mr Dougherty is very thorough and staff very helpful.

Having put off having my eye sight tested for a while, I was welcomed and reassured as soon as I walked through the Charlestown doors at Eyecare Plus. I would like to thank Paul for the time he took not only to test my eye sight but also in explaining what he was doing and why. I thought choosing a frame was going to be a daunting process but I was fortunate to have both Angela and Lauren assisting me. Their patience was to be commended as they supported me with so many great frames to try on. It took less than a week and my glasses were ready. Again they took the time to fit my new frames to my face, ensuring I was comfortable in them and adjusting them so I was comfortable using the bifocals ( for the first time). I would like to thank the team from eyecare plus Charlestown for making the transition into having glasses a painless one. I look forward to coming back for my next lot of frames. Thanks again.

A big thanks to Paul and his team for an on time, thorough and, as relaxing an experience, as this type of testing can be.

Wonderful service! They took the time to find glasses that suit me and gave valuable advice. They are just so delightful and talkative. I went in today (Saturday) and Ailish and Krysta were truely fabulous.

Excellent care and service. Easy on-line booking. Also staff were very patient and caring toward my elderly, infirmed mother. Customer parking a bonus too. Thank you

Excellent and outstanding as usual from Paul and his team.

Have been a client of this practice for many years. Always receive excellent service and advice. Recently purchased new multi-focal glasses using the Hoya iD Myself Multifocal lens. They are the best lens I have ever purchased. Felt like I was wearing single vision lens. They are the top of the range lens but worth the money. Excellent recommendation from Prue. Thank you 😊

Excellent service and extremely knowledgeable. Always up to date with appointments.

It’s a pleasure to visit Paul and his team The service is very professional friendly and caring and I always come away feeling I have got the right specs for me. .

During my recent visit for quite a complicated eye health condition I received great care. All staff and my optometrist were all caring, respectful and very understanding. They made me feel so at ease with their professionalism. Thank you Charlestown Eyecare.

Paul Dougherty at Charlestown eyecare is brilliant, he picked up my detached retina in 2008 and again in 2018. The girls a great and helpful and their frames are always on trend.

Dr Anneke Richards is absolutely delightful to work with, and her comprehensive approach to eye care is second to none! I always feel well taken care of whenever I visit the practice, with all my questions answered and glasses I feel confident wearing. ⭐⭐⭐⭐⭐

I was so pleased with the service i received from krystal today. Not only did she do a great job on my eye scans she was so so lovely and kind to talk with, compassionate and totally understanding towards my personal circumstances totally irrelevant to my eyes. What a kind and caring woman.

Great professional sevice